Data Retention Policy
At Loan Chariot, we value your privacy and store your data only for as long as necessary. This policy outlines how long we retain your information and how we securely handle deletion after that.
Why We Retain Your Data
We retain your personal data to:
- Fulfil loan processing and service requirements
- Meet legal and RBI-mandated obligations
- Prevent fraud and resolve disputes
- Maintain internal audit and compliance records
Retention Periods
We store different types of data for different durations:
Data Type
Retention Period
KYC & Identity Documents
5–8 years after end of relationship
Credit Reports & Scores
Up to 6 months
Loan Applications & Transactions
Up to 10 years after account closure
Communication & Consent Logs
Up to 8 years
Device/Usage Data
2–3 years or as required for analytics/audit
Secure Deletion
Once data is no longer required:
- It is safely deleted or anonymized
- Backups are cleaned up as per our data lifecycle policy
- Records are disposed of securely, both digitally and physically
Want Your Data Deleted?
You may request deletion of your data by emailing help@loanchariot.com Note: We may retain some data to meet legal or regulatory requirements.
Exceptions
We may keep data longer if:
- Required by RBI, legal authorities, or court orders
- Needed to resolve disputes or enforce our terms
- Used in anonymized form for analytics
Contact Us
For any data-related concerns:
Email: help@loanchariot.com
Phone: +91 9981229892
Grievance Officer: Mr. Keshav Aryan
Trusted by 10,000+ Borrowers Across India
Download the LoanChariot app to get started
Copyright © 2025 LoanChariot Brand by Meghdoot Mercantile Pvt Ltd. All rights reserved.